BRIDAL GALLERY STORE POLICIES

 

ALL IN STORE SALES ARE FINAL!

Once the garment is taken out of the store, you are accepting it in it's current condition.  MERCHANDISE CANNOT BE RETURNED for any reason.  Bridal Gallery cannot be held liable for any merchandise once it leaves their premises.

Once an order has been placed it becomes the responsibility of the bride to pay any balance that is left unpaid after the ORIGINAL event date due to event/wedding being canceled, postponed or attendant(s) no longer in the wedding, as well as to make sure that all wedding party (bridesmaids, mothers, flower girls, etc.) dresses and accessories are picked up by the ORIGINAL event date.

Any items in our store after the original event date that are left unpaid will be taken to small claims court.  any items still in the store after the original event date that are paid in full will be put back onto the sales floor 180 days after the event date.


PAYMENT & PICKUP OF MERCHANDISE:

Customers may pay for their entire purchase by cash, check, & credit cards accepted by our store.  A 50% deposit is required on all special orders.  Merchandise must be paid in full before wearing dates stated on sales ticket and prior to leaving store.


STORE PROMOTIONS

Bridal Gallery offers a promotional discount of 15% OFF on bridesmaids dresses, flower girl dresses, mothers dresses, and accessories, if deposits are received WITHIN 60 DAYS of bridal gown purchase.

Promotional pricing is SECURED BY DEPOSIT ONLY.  Measurements are not required to secure promotional pricing.

Bridal Gallery offers a tuxedo coupon to receive $40 OFF the suggested retail price of each tuxedo rental.

 

ONLINE PROM SALES

We hope you love your online purchase, but if you are not 100% satisfied, some of our products are returnable for a refund or store credit.

After receiving your product you have 24 hours to request a return.  Return requests will NOT BE ELIGIBLE FOR RETURNS AFTER 24 HOURS of receiving your items.

Final sale products cannot be returned.

Final sale products are sold at $29.95 & $99

There is a 15% restocking fee for all eligible returns.  Restocking fees are deducted from your final refund amount. 

 

You can receive store credit on all products, equivalent to the total value of your product purchase.  THIS EXCLUDES FINAL SALE ITEMS.  Store credit is considered a payment method and can only be used for purchasing merchandise.  It cannot be used towards shipping costs.

Bridal Gallery is not responsible for paying for shipping costs to return any unwanted items.

Once we receive your package, it can take 5-10 business days to process your refund/store credit.

If you need an exchange that is time sensitive due to an upcoming event. please let us know ASAP and we can offer you alternate options.

 

ALL ITEMS MUST BE RETURNED IN THE ORIGINAL CONDITION AS RECEIVED.